January 6, 2026

Postman / Mail Guard

SYLLABUS – 2026

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Pattern of Examination

Sr. No.DescriptionPaper – IPaper – IIPaper – IIIPaper – III
1Competitive or QualifyingCompetitiveCompetitiveQualifyingQualifying
2Type of QuestionsMCQsMCQsMCQs  + DescriptiveSkill Based Test
3Number of QuestionsAs per SyllabusAs per Syllabus
4Maximum Marks100505025
5Duration60 Minutes30 Minutes60 Minutes15 Minutes
6Minimum Qualifying marks in Paper – I, II & III   (Subject to reservation policy of Government)For SC/ST – 33% For OBC – 37% For General – 40%
7Minimum Qualifying Marks Paper – IV (DEST Exam) 1200 Key Depressions ( + 5%)For SC/ST/PWD – 33% For Gen/OBC/EWS  – 75%
Paper – 1 (60 Minutes)
            Part – A
Maximum Marks – 60 Each Question – 2 Mark
Post Office Guide Part – 1
a) Organization of the Department
b) Type of Post Offices
c) Business Hours
d) Payment of postage, stamps and stationery
e) General rules as to packing, sealing and posting, manner of affixing postage stamps
f) Methods of address
g) Post boxes and Post bags
h) Duties of Letter Box peon
i) Official postal articles
j) Prohibited postal articles
k) Products and Services: Mails, Banking & Remittances, Insurance, Stamps and Business (Reference: India Post website)    
      23 Questions  
Postal Manual Volume – V  Definitions  7 Questions
          Part – B
Maximum Marks – 40 Each Question – 2 Mark
General Awareness / Knowledge Topic Covered (2 Questions from Each)
a) Indian Geography
b) Civics
c) General Knowledge
d) Indian Culture and Freedom Struggle
e) Ethics and Moral Study
      10 Questions
Basic Arithmetic
Topic Covered (2 to 3 Questions from Each)
a) BODMAS
b) Percentage
c) Profit and Loss
d) Simple Interest
e) Average
f) Time and Work
g) Time and Distance
h) Unitary Method
    10 Questions
Paper – II: (Duration: 30 Minutes)
    Maximum Marks – 50
Each Question – 2 Mark
 Post Office Guide Part – 1
a) Delivery of mails
b) Refusal of article
c) Payment of eMoney Order
d) Redirection
e) Instruction regarding address change
f) Articles addressed to deceased person
g) Liability to detention to certain mails
h) Facilities provided by Postmen in rural areas
      5 Questions
Postal Manual Volume VI-Part III
a) Head Postman
b) Knowledge of Postal Business
c) Supply of forms to be carried out
d) Sale of stamps
e) Postman’s Book
f) Address to be noted on Postal Articles
g) Damaged articles to be noticed
h) Receipts for articles issued for delivery
i) Book of receipts for intimations and notices delivery
j) Instruction for delivery
k) Realization of postage before delivery
l) Receipts of addresses for registered
m) Delivery to illiterate addressees, Pardanashin women
n) Delivery of insured articles addressed to minors
o) Payment of e-Money Orders
p) e-Money Orders addressed to minors
q) Payment of e-MO and delivery of registered letters to lunatics
r) Duties of Village Postman 
                    10 Questions
Postal Manual Vol. VII
a) Stamps and Seals
b) Portfolio and its contents
c) Stationery
d) Preparation of daily report
e) Mail Abstract
f) Exchange of Mails
g) Cage TB
h) Disposal of Mails addressed to a section or a mail office
i) Closing of transit bags
j) Duties and responsibilities of Mail Guard/Agent
k) Final duties before quitting Van or office
l) ‘A’ order and ‘B’ order
              10 Questions
PAPER-III: Knowledge of local language  (Duration: 60 Minutes)
  Maximum Marks – 30 Each Question – 2 MarkTranslation of words from English to local language (Multiple choice question) 15 Questions
Translation of words from local language to English (Multiple choice question) 15 Questions
  Letter / Short EssayLetter writing in local language in 400 to 500 words (1 question to be attempted out of 3 options) 10 Questions
Paragraph/short essay in local language of 400 to 500 words (1 question to be attempted out of 3 options) 10 Questions
PAPER-IV: Data Entry Skill Test  (Duration: 15 Minutes)
Maximum Marks-25Skill test of data entry for 15 minutes on computer. [Data entry of 1000 key depressions (+5%)]

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