Postman / Mail Guard
SYLLABUS – 2026
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Pattern of Examination
| Sr. No. | Description | Paper – I | Paper – II | Paper – III | Paper – III |
| 1 | Competitive or Qualifying | Competitive | Competitive | Qualifying | Qualifying |
| 2 | Type of Questions | MCQs | MCQs | MCQs + Descriptive | Skill Based Test |
| 3 | Number of Questions | As per Syllabus | As per Syllabus | – | – |
| 4 | Maximum Marks | 100 | 50 | 50 | 25 |
| 5 | Duration | 60 Minutes | 30 Minutes | 60 Minutes | 15 Minutes |
| 6 | Minimum Qualifying marks in Paper – I, II & III (Subject to reservation policy of Government) | For SC/ST – 33% For OBC – 37% For General – 40% | |||
| 7 | Minimum Qualifying Marks Paper – IV (DEST Exam) | For SC/ST/PWD – 33% For Gen/OBC/EWS – 75% | |||
| Paper – 1 (60 Minutes) | ||
| Part – A Maximum Marks – 60 Each Question – 2 Mark | Post Office Guide Part – 1 a) Organization of the Department b) Type of Post Offices c) Business Hours d) Payment of postage, stamps and stationery e) General rules as to packing, sealing and posting, manner of affixing postage stamps f) Methods of address g) Post boxes and Post bags h) Duties of Letter Box peon i) Official postal articles j) Prohibited postal articles k) Products and Services: Mails, Banking & Remittances, Insurance, Stamps and Business (Reference: India Post website) | 23 Questions |
| Postal Manual Volume – V Definitions | 7 Questions | |
| Part – B Maximum Marks – 40 Each Question – 2 Mark | General Awareness / Knowledge Topic Covered (2 Questions from Each) a) Indian Geography b) Civics c) General Knowledge d) Indian Culture and Freedom Struggle e) Ethics and Moral Study | 10 Questions |
| Basic Arithmetic Topic Covered (2 to 3 Questions from Each) a) BODMAS b) Percentage c) Profit and Loss d) Simple Interest e) Average f) Time and Work g) Time and Distance h) Unitary Method | 10 Questions | |
| Paper – II: (Duration: 30 Minutes) | ||
| Maximum Marks – 50 Each Question – 2 Mark | Post Office Guide Part – 1 a) Delivery of mails b) Refusal of article c) Payment of eMoney Order d) Redirection e) Instruction regarding address change f) Articles addressed to deceased person g) Liability to detention to certain mails h) Facilities provided by Postmen in rural areas | 5 Questions |
| Postal Manual Volume VI-Part III a) Head Postman b) Knowledge of Postal Business c) Supply of forms to be carried out d) Sale of stamps e) Postman’s Book f) Address to be noted on Postal Articles g) Damaged articles to be noticed h) Receipts for articles issued for delivery i) Book of receipts for intimations and notices delivery j) Instruction for delivery k) Realization of postage before delivery l) Receipts of addresses for registered m) Delivery to illiterate addressees, Pardanashin women n) Delivery of insured articles addressed to minors o) Payment of e-Money Orders p) e-Money Orders addressed to minors q) Payment of e-MO and delivery of registered letters to lunatics r) Duties of Village Postman | 10 Questions | |
| Postal Manual Vol. VII a) Stamps and Seals b) Portfolio and its contents c) Stationery d) Preparation of daily report e) Mail Abstract f) Exchange of Mails g) Cage TB h) Disposal of Mails addressed to a section or a mail office i) Closing of transit bags j) Duties and responsibilities of Mail Guard/Agent k) Final duties before quitting Van or office l) ‘A’ order and ‘B’ order | 10 Questions | |
| PAPER-III: Knowledge of local language (Duration: 60 Minutes) | ||
| Maximum Marks – 30 Each Question – 2 Mark | Translation of words from English to local language (Multiple choice question) | 15 Questions |
| Translation of words from local language to English (Multiple choice question) | 15 Questions | |
| Letter / Short Essay | Letter writing in local language in 400 to 500 words (1 question to be attempted out of 3 options) | 10 Questions |
| Paragraph/short essay in local language of 400 to 500 words (1 question to be attempted out of 3 options) | 10 Questions | |
| PAPER-IV: Data Entry Skill Test (Duration: 15 Minutes) | |
| Maximum Marks-25 | Skill test of data entry for 15 minutes on computer. [Data entry of 1000 key depressions (+5%)] |